BSNL users are happy! Jio, Airtel, Vi users are not getting this special feature
Now BSNL is making many new efforts to keep its customers happy. The company is introducing 4G and 5G networks across the country. BSNL has also introduced an easy way to report spam and unwanted messages.
BSNL News: Vi, Jio and Airtel have recently increased the prices of their recharge plans. Therefore, many people have come to BSNL. Now BSNL is making many new efforts to keep its customers happy.
The company is introducing 4G and 5G networks across the country. Apart from this, BSNL has also given an easy method to report spam and unwanted messages.
BSNL has given a new facility to its customers. You can complain about spam or fake messages or calls. For this you have to go to BSNL Self Care App and provide some details.
No other telecom company has this feature. If you are a BSNL customer and you have received a fake message, then you can complain like this.
How can BSNL customers lodge complaints through SMS
- Start the BSNL Selfcare app.
- Tap on the three-line menu in the top left corner of the home page.
- Scroll down and select the option "Complaints & Preferences".
- On the next page, click on the three-line menu on the right.
- Select 'Complaints' in the menu bar.
- Click on "New Complaint".
- Fill in all the details to register your complaint by SMS or voice.
You can lodge a complaint about fake messages using the BSNL Selfcare app. You can complain in the manner mentioned above.
BSNL's subscribers are increasing continuously. Apart from this, Jio has lost many subscribers. Airtel and Vodafone Idea's subscribers have also decreased rapidly.
BSNL is rapidly introducing 4G services in view of its increasing customers and is preparing for 5G services. Now it is also bringing the latest services.